While Coast IT currently does not offer automatic billing facilities, such as debit orders, there are still ways to set up regular payments for your convenience. South African clients can consider setting up a stop order from their bank to ensure timely payments.
1. Setting Up a Stop Order from Your Bank
A stop order is an arrangement with your bank to automatically transfer a set amount from your account to Coast IT on a specific date each month. This is an effective way to ensure that payments are made on time without the need for manual transfers.
Steps to Set Up a Stop Order:
- Contact your bank via their online banking portal, mobile app, or by visiting a branch.
- Provide Coast IT’s bank account details (available upon request) and specify the payment amount and frequency.
- Confirm the start date and duration of the stop order, ensuring that it aligns with your billing cycle for Coast IT services.
2. Monitor Your Payments in the Client Zone
Once your stop order is set up, you can log into the Client Zone to check your payment status and view invoices. Payments made through a stop order will be applied to your account as soon as they are received and processed.
3. Adjust or Cancel Stop Orders as Needed
If you need to adjust the payment amount or stop the automatic payments, you can do so by contacting your bank. Stop orders offer flexibility, allowing you to update the arrangement as your Coast IT service needs change.
Need Assistance?
If you have any questions about setting up a stop order or if you’d like to receive our banking details, please reach out to our billing support team. We’re here to help make your payment process as smooth and convenient as possible.
