The Client Zone makes it easy to keep track of all the services you have with Coast IT. From checking service status to managing renewals, the Client Zone provides a centralized location for all your service-related needs. Here’s how to view and manage your services:
1. Log into the Client Zone
Visit the Coast IT website and click on the Client Zone link. Use your email and password to log in to your account.
2. Access the Services Section
Once logged in, navigate to the “Services” section on your dashboard. Here, you’ll see a list of all active and inactive services associated with your account, making it easy to keep an overview of everything you’ve signed up for.
3. Viewing Service Details
Click on any service in the list to view more detailed information. This includes:
- Service Status: Shows whether the service is active, pending, or suspended.
- Start and Renewal Dates: Lists the service start date and the next renewal date so you can stay on top of renewal deadlines.
- Service Features: Provides an overview of the features included in your service package.
4. Requesting Upgrades or Add-Ons
If you need additional features or a higher level of service, you can request upgrades or add-ons directly through the Client Zone. Simply select the service you want to modify and browse the available upgrade options. Adding new features is quick and ensures your service grows alongside your needs.
5. Renewing Services
To renew a service, go to the relevant service in the Services section and check the renewal options. You’ll see the cost and duration of the renewal, allowing you to choose the best option for your needs. Complete the renewal process to avoid any interruptions in service.
6. Managing Service Cancellations
If you need to cancel a service, you can initiate the cancellation request through the Client Zone. Click on the service you wish to cancel, select the cancellation option, and follow the prompts. Please review our cancellation policy in advance to understand the terms and any applicable deadlines.
7. Accessing Support for Your Services
If you have questions or encounter issues with any service, the Client Zone allows you to submit a support ticket directly related to that service. This ensures your inquiries are handled quickly, and our support team can access all relevant details.
Keeping Track of Your Coast IT Services
The Client Zone’s service management features provide full control over your Coast IT services, helping you make the most of your subscription. Regularly reviewing your services ensures you stay updated on your service status, renewal dates, and any additional options available.
Need Help?
If you have questions about managing your services or require assistance, feel free to contact our support team. We’re here to make service management as seamless and convenient as possible.
