Setting Up Two-Factor Authentication (2FA)

Adding an extra layer of security to your Coast IT account with Two-Factor Authentication (2FA) is an effective way to protect against unauthorized access. With 2FA enabled, you’ll need both your password and a unique verification code to access your account. Follow these steps to set up 2FA:

1. Log into the Client Zone
Visit the Coast IT website and log into the Client Zone using your email and password.

2. Go to Security Settings
In your account dashboard, navigate to the “Security” or “Account Settings” section. Look for the option to enable Two-Factor Authentication.

3. Enable 2FA
Click on the “Enable 2FA” option to begin the setup process. You may be prompted to verify your password or other account details as an added security measure.

4. Choose Your 2FA Method
Depending on the options available, you may have several methods for receiving the 2FA code:

  • Authenticator App: Download an authenticator app like Google Authenticator, Authy, or Microsoft Authenticator on your smartphone. When prompted, scan the QR code provided on the Client Zone screen to link your account to the app. The app will generate time-based codes that you’ll use to log in.
  • SMS Verification: Some systems offer the option to receive your 2FA codes via SMS. If available, enter your mobile phone number to receive verification codes through text messages.

5. Verify Your 2FA Setup
After selecting your 2FA method and setting it up, you’ll need to verify that it’s working correctly. Enter the code from your authenticator app or SMS in the verification field on the screen to confirm.

6. Backup Codes
During the setup, you may be given a set of backup codes. These codes can be used to access your account if you lose access to your 2FA device. Store these backup codes in a secure location, as they provide an alternative way to log in if you don’t have your phone or authenticator app.

7. Complete the Setup
Once you’ve verified your 2FA method, your setup is complete, and 2FA will be active on your account. Going forward, you’ll need to enter a 2FA code in addition to your password whenever you log into the Client Zone.

Managing and Disabling 2FA
If you need to change your 2FA method or disable it, you can do so in the Security Settings section. Note that disabling 2FA will remove this additional layer of security, making your account more vulnerable to unauthorized access.

Enhanced Security with 2FA
Enabling 2FA significantly enhances the security of your Coast IT account. By requiring both your password and a verification code, 2FA ensures that even if your password is compromised, your account remains protected.

Need Help with 2FA?
If you have questions about setting up or managing Two-Factor Authentication, please reach out to our support team at support@coastit.co.za or call 0875500204. We’re here to help ensure your account is as secure as possible.